If you would like to request a refund but are unsure which email address was used when the purchase was made, our support team can help locate the subscription in our system.
To assist you as quickly as possible, please contact our support team at support@liftapp.ai and provide as much of the following information as you can:
Helpful details include:
Any email addresses you may have used to create or access the account
Your PayPal email address (if the payment was made via PayPal)
A screenshot of the payment from your bank statement, PayPal, or payment receipt (preferably showing the date, amount, and time of the transaction)
The country where the subscription may have been purchased
Providing these details helps us identify the correct account and locate the subscription associated with the payment.
Once we receive the information, our support team will review the transaction and assist you further with your request.
If you have any additional questions, please don’t hesitate to contact us — we’re always happy to help.