Here are some useful pieces of advice on how you can attempt to resolve the issue:
- Check for updates in the App Store or Google Play:
1) Open App Store/ Google Play.
2) Tap your profile picture at the top right.
3) Find the Lift app and tap "Update".
- Delete unnecessary projects in the "My Stories" section:
1) Open the "Projects" section.
2) Delete non-relevant projects to improve app efficiency.
- Ensure that your device has sufficient available storage to complete the export. You can manage this in your device Settings -> General -> iPhone Storage or similar for Android (depending on the model).
If the issue persists, we kindly advise you to contact our support team. You may contact support via My Projects → Settings → Contact Support or via support@liftapp.ai email.