Daria
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Recent activity by Daria-
How do I change my payment method?
To change your payment method/ card details please select how you purchased the subscription:iOS purchaseTo manage your Apple ID payment methods, follow the instructions via the link or contact App...
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Am I able to change the details in my invoice?
The invoice is being automatically issued for the details mentioned either in your Apple ID account (for In-App purchase) or for the details mentioned while the purchase (for Web-purchase). Unfortu...
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I don't use Lift. Why am I being billed?
The funds for the Lift products may be deducted only in case the user has the subscription for one of our services. So, even if you haven't used the Lift features, but have a subscription, your acc...
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I don't have a subscription/ account. Why am I being billed?
The funds for the Lift products may be deducted only in case the user has the subscription for one of our services. It is technically not possible to charge your account without your confirmation.S...
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Why was I double-charged?
If you see two charges for the Lift subscription, it may be due to the following reasons: 1. Web Subscription vs. App Store SubscriptionYou might have purchased a subscription via our website and l...
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How do I cancel the subscription?
❗️Important notes: • When you uninstall the app, your subscription won't cancel. • If you have a web-purchased subscription linked to your email and you sign in using Apple's authorization method...
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How to request a refund if you don't know your email?
If you would like to request a refund but are unsure which email address was used when the purchase was made, our support team can help locate the subscription in our system.To assist you as quickl...
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Can I transfer my subscription to another Apple ID/ Google account/ Email address?
Unfortunately, it is not possible to transfer your subscription to another Apple ID, Google Account, or E-mail, as each subscription is linked to a specific account. You may use your WEB subscripti...
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I subscribed to a wrong plan, how do I switch to another one?
Change your subscription in just a few steps, depending on your OS:👇iOS purchaseSTEP 1. Open your device Settings - Apple ID - Subscriptions - Lift. STEP 2. Select the relevant subscription by clic...
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How do I check if I have a subscription?
You can check if you have an active subscription, as well as its expiry or renewal date, in different ways depending on the source of the purchase: Web Purchase 💻The Web purchased subscription is c...